Privacy policy

At Pets Grocery, accessible from https://petsgrocery.pk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Pets Grocery and how we use it.

1. Information We Collect

We collect personal information that you provide directly to us when you make a purchase or attempt to make a purchase through the site. This includes:

  • Account Information: Name, email address, phone number, and shipping/billing address.

  • Order Details: Information about the pet food or accessories you purchase.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website.

  • Process and fulfill your orders (including arranging for shipping and providing you with invoices).

  • Communicate with you, either directly or through one of our partners, for customer service or order updates.

  • Send you text messages or emails regarding promotions, discounts, or new pet products (if you opt-in).

3. Sharing Your Personal Information

Hum aapka data kisi teesre bande ko nahi bechte (We do not sell your data). We only share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • We use Shopify to power our online store.

  • We share your address and phone number with courier/delivery services (like Leopard, TCS, or local riders) so your order can reach your doorstep.

4. Security of Your Data

The security of your personal information is important to us. We use standard secure protocols to protect your data during transmission and delivery.

5. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:

  • 📞 Phone/WhatsApp: +92 345 2992212

  • ✉️ Email: petsgrocery.pk@gmail.com

 

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